Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
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Privacy Overview
At FarmersGrown, we believe in transparency and protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Our Commitment: We do not sell your personal information to third parties. We only collect what's necessary to provide you with the best farm-to-table experience.
Information We Collect
What data we gather when you use FarmersGrown
Personal Information
Account Information
- • Name and contact details
- • Email address and phone number
- • Account credentials (password)
- • Profile preferences
Delivery & Payment
- • Delivery address and instructions
- • Billing information
- • Payment card details (via Stripe)
- • Order history and preferences
Dietary Preferences
- • Food allergies and restrictions
- • Meal planner preferences
- • Dietary goals and requirements
- • Saved recipes and favorites
Subscription Data
- • Subscription plan details
- • Box preferences and modifications
- • Delivery schedule
- • Payment history
Technical Information
•Device Information: IP address, browser type, device type, and operating system
•Usage Data: Pages visited, features used, time spent on site, and interaction patterns
•Location Data: Approximate location for delivery area verification and service availability
•Cookies & Tracking: Session data, preferences, and analytics information
Sensitive Personal Information
We do not knowingly collect or process sensitive personal information such as health records, racial/ethnic data, biometric identifiers, or precise geolocation. Dietary preferences and allergy information are collected only with your explicit consent and used solely to improve your meal planning experience.
How We Use Your Information
The purposes for which we process your data
Primary Uses
Service Delivery
- • Process and fulfill your orders
- • Manage subscriptions and deliveries
- • Calculate delivery routes and fees
- • Send order status notifications
AI Meal Planner
- • Generate personalized meal plans
- • Suggest recipes based on preferences
- • Track dietary goals and restrictions
- • Recommend seasonal ingredients
Customer Support
- • Respond to inquiries and feedback
- • Resolve order issues and complaints
- • Provide assistance with accounts
- • Handle refunds and replacements
Business Operations
- • Improve services and user experience
- • Conduct analytics and research
- • Prevent fraud and ensure security
- • Comply with legal obligations
Legal Bases for Processing (EU/EEA Users)
→Contractual Necessity: To fulfill your orders and provide subscriptions
→Legitimate Interests: Business operations, service improvements, and fraud prevention
→Consent: Marketing communications, AI meal planner features, and optional services
→Legal Obligation: Compliance with applicable laws and tax regulations
Data Security
How we protect your information
Security Measures
Encryption
SSL/TLS encryption for all data transmission. Sensitive data encrypted at rest using industry-standard protocols.
Access Controls
Strict role-based access controls. Only authorized personnel can access personal data, and all access is logged.
Regular Audits
Regular security audits, vulnerability assessments, and penetration testing to identify and address potential risks.
PCI Compliance
PCI-DSS compliant payment processing through Stripe. We do not store complete credit card numbers.
Employee Training
Mandatory data protection training for all employees. Strict confidentiality agreements and security protocols.
Secure Storage
Secure database storage with encryption at rest, regular backups, and disaster recovery procedures in place.
Important Note: While we implement industry-leading security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the fullest extent possible.
Cookies & Tracking
How we use cookies and similar technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services. They remember your preferences, maintain your shopping cart, and help us understand how you use our platform.
How We Use Cookies
•Essential Cookies: Required for basic site functionality, security, and shopping cart operations
•Preference Cookies: Remember your settings, dietary preferences, and delivery locations
•Analytics Cookies: Help us understand website usage, popular features, and areas for improvement
•Marketing Cookies: Deliver personalized content, recipe recommendations, and relevant offers
Cookie Control
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing ones. Note that disabling essential cookies may affect your ability to use certain features like shopping cart functionality and account login.
Your Privacy Rights
What rights you have regarding your personal data
Your Rights
Access
Request a copy of your personal information
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Request transfer of data to another service
Objection
Object to certain uses of your information
Withdraw Consent
Withdraw consent for optional data processing
How to Exercise Your Rights
Contact us at support@farmersgrown.com or call (877) 557-0568.
We will respond to your request within 30 days. You may need to verify your identity to protect your privacy.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
→Right to know what personal information we collect and how we use it
→Right to request deletion of your personal information
→Right to opt out of the sale or sharing of your personal information (we do not sell your data)
→Right to correct inaccurate personal information
→Right to limit the use of sensitive personal information
To Exercise These Rights: Email us atsupport@farmersgrown.comwith "California Privacy Rights" in the subject line. We will respond within 45 days.
Communications
How we contact you and your preferences
Service Communications
We send essential service-related messages that you cannot opt out of:
- • Order confirmations and receipts
- • Delivery status and tracking updates
- • Account security alerts
- • Subscription renewal notifications
- • Policy updates and changes
Marketing Communications
With your consent, we may send promotional content:
- • Featured recipes and meal ideas
- • Special offers and discounts
- • New product announcements
- • Seasonal gift collections
- • AI meal planner suggestions
Opt-Out Options
You can unsubscribe from marketing emails anytime using the unsubscribe link in our emails, or by adjusting your communication preferences in your account settings. Contact us directly at support@farmersgrown.com for assistance.
Data Retention
How long we keep your information
We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law:
Account Information
Until you close your account or request deletion
Order History
7 years for tax and legal compliance purposes
Payment Information
Not stored (processed securely by Stripe)
Technical Data
2 years for analytics and improvement purposes
Marketing Preferences
Until you opt out or close your account
Meal Planner Data
Until you delete preferences or close account
Children's Privacy (COPPA Compliance)
Our services are not directed to children under 13. We do not knowingly collect or solicit personal information from anyone under 13. If we learn that a child under 13 has provided us with personal data, we will delete that information promptly.
Parents and Guardians: If you believe your child has submitted information to us, please contact us immediately atsupport@farmersgrown.com. We will take immediate steps to remove any such information.
International Users
Our services are intended for users in the United States, specifically in Southern California. If you access our platform from outside the U.S., you understand that your information may be transferred to and processed in the United States under applicable U.S. privacy laws.
By using our services from outside the U.S., you consent to the transfer and processing of your data in accordance with this Privacy Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- •Update the "Last Updated" date at the top of this policy
- •Notify you via email for significant changes
- •Post a notice on our website
- •Continue to honor your preferences under the previous policy
Policy Version History:
v1.3 – October 19, 2025: Updated for FarmersGrown launch with AI meal planner provisions
v1.2 – July 24, 2025: Added CCPA/CPRA rights and enhanced disclosures
v1.1 – January 1, 2024: Initial comprehensive privacy policy published
Questions About Privacy?
We're here to help answer any questions about our privacy practices.
FarmersGrown | Orange County, California
By using FarmersGrown, you acknowledge that you have read and understood this Privacy Policy.